Telephone handsets have been cluttering our desks for decades, but since the Covid-19 pandemic accelerated a growing preference for more flexible working, employees can be spread all over the country and even the world. Enter TelcoSwitch, a London-based cloud telephony firm that specialises in unified communications solutions for organisations from SMEs to enterprise, replacing clunky, physical telecoms infrastructure with a cloud-hosted alternative that employees can access from anywhere, on any device.

Following a period of unprecedented growth in 2020, during which the business grew its unified communications platform by 45%, TelcoSwitch secured a £2.5m Coronavirus Business Interruption Loan Scheme (CBILS) investment from BOOST&Co to accelerate its ambitious expansion plans. The company intends to expand and diversify its product range, as well as doubling its office space to accommodate up to 100 employees in its sales, account management and support teams.

One of the fastest-growing UK tech firms

It has been an exceptional year for TelcoSwitch: we’ve enjoyed record sales and ranked as one of the fastest growing technology companies in the UK,” says Russell Lux, the firm’s founder and chief executive. “We’ve worked extremely hard to get to this point, and now have a hugely supportive partner in BOOST&Co to help us drive the business forward, continue to acquire other businesses and accelerate the growth of our channel partner base.”

“TelcoSwitch is a founder-led business with a high-calibre management team,” says Kim Martin, head of the south and Midlands at BOOST&Co. “They are investing in growth now, in readiness to scale up their operations, which will also lead to the creation of new jobs at a time when unemployment is on the rise. This loan will underpin the continued success of a disruptive telecoms player, while ultimately supporting economic recovery as a whole, which is why it’s a fantastic deal to be a part of.”

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