Software as a Service (or SaaS) is a way of delivering applications over the internet, as a service. Instead of needing to install and maintain software, you can access it via the internet to free yourself from the management of complex soft and hardware.
SaaS applications are sometimes referred to as web-based software, on-demand software or hosted software. SaaS applications often run on the provider’s services, with the provider themselves managing access to the application including availability, performance and security.
Benefits of SaaS
- Accessibility: Any SaaS application will run through a browser, meaning you won’t be restricted by any operating systems.
- Data & Analytics: Everything is run through a centralised platform making it easy to capture data and provide for analytics use.
- Hardware: For on-premises software, additional servers and network switches might be required and they cost more, whereas SaaS sidesteps this.
- Market Reach: For vendors, SaaS means being able to supply a software service to the majority of the market instead of just a limited and targeted market segment.
- Updates & Patches: The vendor can update their software centrally without adversely affecting business operations for users.
- Saving & Storage: On-premise storage of data means the need to invest in reliable backups, such as through cloud storage or other recovery plans, whereas with SaaS data is routinely saved in the cloud.